GLOCIOUS INFOTECH PVT. LTD

Services

VOICE SMS / CLOUD

Voice SMS and Cloud Telephony are two innovative technologies that transform communication in today's digital world. Voice SMS enables you to send recorded audio messages to individuals or groups, adding a personal touch and enhancing the expressive power of your communication. Cloud Telephony leverages cloud-based platforms to deliver scalable and flexible telephone services, providing virtual phone numbers, call forwarding, and other advanced features.

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Voice SMS

Voice SMS, also known as a voice message or voice text, is a communication feature that allows you to send an audio recording to someone's phone number instead of typing out a text message. It combines the convenience of SMS (Short Message Service) with the expressive power of spoken words. Instead of relying solely on written text, you can record your voice and send it as a message to the recipient.

Benefits of Voice SMS Service

Voice SMS allows you to convey your message with your own voice, adding a personal touch to your communication. It enables you to express emotions, tone, and nuances that can be difficult to convey through text alone, making the conversation more meaningful and authentic.

Recording a voice message is often quicker and more convenient than typing out a lengthy text. It saves time and effort, especially when you have a lot to say or when you're on the go and prefer not to type.

Voice SMS is particularly beneficial for individuals with visual impairments or those who find it challenging to read text messages. By sending audio messages, you ensure that everyone can access and understand your communication.

Sometimes, written messages can be misinterpreted or unclear due to the absence of tone or non-verbal cues. With voice SMS, your intended meaning and emotions are communicated directly, reducing the chances of miscommunication.

Voice SMS enables people who speak different languages or come from diverse cultural backgrounds to connect more effectively. It allows you to communicate in your preferred language, with the added benefit of intonation and pronunciation, fostering better understanding and empathy.

CLOUD

Cloud Telephony refers to the delivery of telephone services over the internet or cloud-based platforms. Instead of relying on traditional phone lines or on-premises hardware, cloud telephony utilizes the power of cloud computing to provide scalable, flexible, and feature-rich communication solutions.

Benefits of Cloud Service

Cloud Telephony eliminates the need for on-premises hardware and infrastructure, reducing upfront costs and on-going maintenance expenses. It operates on a subscription or pay-as-you-go model, allowing businesses to scale their communication needs and pay only for the services they use.

Cloud Telephony enables businesses to easily scale their communication capacity up or down based on demand. Whether it's adding or removing phone lines, expanding to new locations, or accommodating seasonal fluctuations, cloud telephony offers the flexibility to adjust quickly and cost-effectively.

Cloud Telephony allows employees to make and receive calls from anywhere with an internet connection. It supports remote and mobile workforce, enabling seamless communication across different devices, such as smartphones, tablets, and laptops, ensuring business continuity even outside the office.

Cloud Telephony offers a wide range of features and functionalities, including call routing, IVR systems, call recording, voicemail, conferencing, and integration with other business applications like customer relationship management (CRM) systems. These features enhance productivity, streamline call handling, and provide a better customer experience.

Cloud Telephony service providers typically have redundant infrastructure and multiple data centres, ensuring high availability and reliability. In case of any technical issues or outages, calls can be seamlessly routed to backup systems, minimizing disruptions to business operations.